Terms & Conditions — Plain-English summary

This page summarizes the key points of our Terms & Conditions in plain English.

Key points

• Provider: LavaLoft UG (haftungsbeschränkt), Am Kirchweg 29, 06188 Landsberg, Germany. HRB 36977 (Stendal District Court). VAT ID: DE460693748.
• Service: B2B SaaS — Autonomous Sales Execution Ecosystem on top of your CRM.
• Contracts are concluded electronically. Pricing and term details are individually agreed in writing.
• Payment: Invoice-based, due net 14 days unless otherwise agreed.
• Term & termination: As individually agreed. Standard terms run monthly or annually with automatic renewal unless terminated.
• Service level: Target uptime 99.5%. Planned maintenance windows are announced in advance.
• Liability: Limited to direct damages; exclusion of liability for indirect / consequential damages to the extent permitted by law.
• Data processing: Acts as data processor for customer-provided data. A separate Data Processing Agreement (DPA) is available upon request.
• IP & feedback: LavaLoft retains all IP in the platform. Customer feedback may be used by LavaLoft without restriction.
• Confidentiality: Both parties keep non-public information confidential.
• Governing law: German law applies. Place of jurisdiction is the registered office of LavaLoft UG.